www.thejaviers.com ships to most areas within the Middle East & Europe. However, we will NOT deal or provide and
services or products to any of OFAC sanctions countries in compliance with the law of the United Arab Emirates.
Within the U.A.E
The Javiers offers FREE Standard Delivery (1 – 3 working days – excluding public holidays and weekends) within the
THE JAVIERS offers a flat rate of 10 USD shipping fee per item delivered internationally. Items would be delivered
within a period of 14 working days.
The shipping rate is exclusive of all applicable duties, whether customs or otherwise, and do not include government
charges (if any).
At THE JAVIERS, we offer refunds on returns ONLY in the case of delivery of wrong items. Refunds will be done
through the Original Mode of Payment. For Hygienic purposes, all pieces must be unworn and supported with proof of
purchase. THE JAVIERS does not offer returns or exchanges on any sale items. We will notify you once we receive
your return and throughout the course of the return process by email and/or by telephone.
For refunds, please send your request to email@example.com upon receiving your order. Our team will confirm
your request and reply to your email. Please ship your return within three (03) days from receiving the Item. Returns
shipped more than three (03) days after receiving refund requests will be subjected to an additional restocking fee of
For refunds, please follow these steps.
1. Securely repackage your merchandise by the original package received. Cover or remove any original mailing
address label or carrier barcodes from package.
2. Please send your return to:
Emirates Tower, Unit 703.
Corniche Road, Khalidiyah Area.
Abu Dhabi, U.A.E.
You will be responsible for paying your own shipping costs for returning items. Shipping costs are non-refundable.
Please note that any unsettled shipping costs associated with return packages will be deducted from your refund.
3. Ship your package using a trackable, insured shipping method. The Javiers cannot accept responsibility for
packages we do not ship. Please keep the tracking details for your records.
4. You will receive an email once your return has been processed. Please allow 10 business days from the time we
receive your return for it to be processed.
NOTE: All items must be packaged in the original packing that it was placed in. Please read our Exchange & Returns
Terms & Conditions above.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.